Lovely feel and quality of material used for the hoodie. Also the colour looks vibrant.
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See what users who bought Hooded Sweatshirt say
4.5 out of 5
Product Quality
Service rating
Feedback for keepcalms.com has been compiled from 187 Customer Reviews
Feedback for keepcalms.com has been compiled from 187 Customer Reviews
Service rating : Happy with the price, happy with the product, happy with the delivery time. Nice1, may use again. Product : Spot on, EXACTLY what I wanted. Cheers.
Service rating : Snelle service, goede prijs en je krijgt precies wat je op internet ziet, leuke producten. Product : Prima product, zit lekker
Service rating : At first I was a little unhappy due to the fact that I had ordered 2 hoodies to 2 different locations. I thought I had allowed enough time for my granddaughter and daughter to have them in time for Christmas. Nope my granddaughter didn't get hers until after Christmas and my daughter's never came, so they sent me another one for my daughter and I guess because it was after the holidays it only took about 1 week to receive. The reason for the 5 stars was due to their customer service. Sasha was amazing and came through for me. Product : I used paypal. Paypal is the easiest when it comes to payments.
Service rating : I like the hoodie, great quality and it fits as it should. But I'm rating 3? because it took a looong time to get here. Product : Great item, I bought it for my niece and she loves the hoodie
Company Response
Thanks for your feedback. We're very sorry for letting you down with this purchase, and we've contacted you directly via email, so that we could compensate for the experience accordingly.
Service rating : Everything we ordered my daughter was amazing! She loved her sweatshirt, poster and teddy bear the most. Fast shipping and great products. I’m sure I’ll be ordering again in the future. Product : Picture could’ve been a little clearer.
Service rating : I still have not received what I ordered. Email said it shipped December 8th still not in my possession I would never recommend this company. I would like a refund Product : I still have not received what I ordered
Company Response
Service rating : Thanks for your feedback. Standard Royal Mail/USPS delivery to the USA shouldn't take more than 12 business days. We've contacted you directly via email, so that our staff could look into the case and have this sorted for you. We are very sorry for letting you down with this purchase.
Product : Thanks for your feedback. Standard Royal Mail/USPS delivery to the USA shouldn't take more than 12 business days. We've contacted you directly via email, so that our staff could look into the case and have this sorted for you. We are very sorry for letting you down with this purchase.
The printing job is of poor quality. Faded gray on Burgandy hoodie? It was supposed to be black print.
The hoodie itself is ok.
Company Response
Service rating : Thanks for your feedback. We're very sorry to hear the hoodie isn't what you expected, but the lettering color on this user-created design wasn't black; it was dark grey. We're a print-on-demand company, so we just use the design you make in our design generator. We really want you to be happy with this purchase, so our staff has contacted you directly via email, so that we could have this sorted for you.
Product : Thanks for your feedback. We've contacted you directly via email, so that you could send us come pictures and we could then look into the case, but be assured we'll have this sorted for you. As for the shrinkage, these hoodies are 80% cotton, so they would shrink as any natural fiber. We're very sorry you're not happy about your experience and will do our best to get this right.
Service rating : Get the package to the recipient ON TIME! It has been more than 20 days! ****** hell. Product : Haven't received the damn hoodie!
Company Response
Service rating : Thanks for your feedback. Standard delivery to Germany shouldn't take more than 6 business days, so we've contacted you directly via [email protected], so that our staff could look into the case and have this sorted for you. We're very sorry for the incident.
Product : Thanks for your feedback. Standard delivery to Germany shouldn't take more than 6 business days, so we've contacted you directly via [email protected], so that our staff could look into the case and have this sorted for you. We're very sorry for the incident.
Service rating : Great quality!!! Fast shipping!!! No hassles at all..would definitely purchase again from this company Product : Great quality!! Good price
Service rating : Thank you for sorting out my problem. Product : Nice product and excellent customer service
Product : Spot on, EXACTLY what I wanted. Cheers.